How to use Ulfah

From zero to a calm inbox in about three minutes.

1. Getting started

Create your desk

  1. 1Go to ulfah.chat and press Get started.
  2. 2Enter your name, company and how you like to write.
  3. 3Sign in — you land on your Overview.

What you'll see

  1. 1Overview: today at a glance.
  2. 2Triage: only the conversations that need you.
  3. 3Conversations: every full thread in one place.

2. Install Ulfah for Chrome

Install

  1. 1Open Channels and press Download extension.
  2. 2Unzip the file.
  3. 3Open chrome://extensions and turn on Developer mode (top right).
  4. 4Press Load unpacked and choose the unzipped folder.
  5. 5Back in Ulfah, press Check again — it should say Installed.

Update to a new version

  1. 1Download the new version from Channels.
  2. 2Unzip it into the same Ulfah folder and choose Replace — no need to remove anything.
  3. 3Press Reload Ulfah on the Channels page (or ↻ on Ulfah’s card in chrome://extensions).

3. Connect your channels

LinkedIn, Gmail, X, Instagram

  1. 1Press Connect on the channel — in Ulfah or in the extension pop-up.
  2. 2If you're already signed in to that site in Chrome, it connects instantly.
  3. 3If not, a normal tab opens — sign in as usual and Ulfah finishes on its own.

WhatsApp

  1. 1Press Connect on WhatsApp Web.
  2. 2Scan the QR code with your phone.
  3. 3Keep the pinned WhatsApp tab open — that's where WhatsApp lives.

Disconnect

  1. 1Open Channels and press the unlink icon on the channel.
  2. 2Your stored session is wiped immediately.

4. Triage

Daily routine

  1. 1Open Triage — the top shows how many people need you.
  2. 2Use the tabs to look at LinkedIn or Gmail only.
  3. 3Press Take action for me to prepare a reply for everyone at once.

Handling one conversation

  1. 1Tap it. Choose: Reply, Ask for a meeting, Politely decline or No reply needed.
  2. 2Edit the reply if you like.
  3. 3Press Approve & send — LinkedIn replies go out from your own account without leaving Ulfah.

What's hidden

  1. 1Threads you already answered.
  2. 2Short sign-offs like “Thanks” or “All the best”.
  3. 3Newsletters and automated notifications — find them under No action needed.

5. Replies, tone and meetings

Set your style

  1. 1Open Booking.
  2. 2Pick language, tone and sign-off.
  3. 3Choose meeting length and your working hours.

6. Safety & privacy

Your controls

  1. 1Pause all in the top bar pauses new steps in this tab; an action already in progress may finish.
  2. 2LinkedIn Agent manages its daily limits; Triage manages inbox schedules.
  3. 3Safeguards brings your safety controls together.